Terms and Conditions
Welcome to Soul of Nile (“we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your use of our website (e.g., [soulofnile.com]) and the services we offer related to tour bookings and travel arrangements (“Services”). By accessing or using our Website and Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or Services.
1. Use of Our Website
1.1 Acceptance of Terms
By accessing and using our Website, you confirm that you have read, understood, and agree to be legally bound by these Terms.
1.2 Eligibility
You must be at least 18 years old or have the consent of a parent or guardian to use our Website and book our Services.
1.3 Account Registration
Some parts of our Website may require you to create an account. You agree to provide accurate, current, and complete information during the registration process and update such information as needed. You are responsible for maintaining the confidentiality of your account password and for all activities under your account.
2. Booking and Payment
2.1 Tour Bookings
All tour bookings made through our Website are subject to availability.
Once you complete your booking, you will receive a confirmation email containing details of your tour.
Any additional requirements or special requests should be communicated at the time of booking and are subject to our approval.
2.2 Payment
Full payment for the tour must be received at the time of booking unless stated otherwise.
We accept various payment methods including credit cards and PayPal.
All prices are quoted in [Currency] and are inclusive of applicable taxes unless otherwise specified.
2.3 Payment Security
We use secure payment gateways to process transactions. However, Soul of Nile is not responsible for any issues arising from your payment provider.
3. Cancellation, Refunds, and Changes
3.1 Cancellation by You
Cancellation requests must be submitted in writing at least [X] days before the scheduled tour date.
Refunds will be provided according to the following schedule:
Cancellation [X] days or more before the tour: [percentage]% refund.
Cancellation within [Y] days of the tour: No refund or a reduced refund, as detailed in your booking confirmation.
Some tours may have non-refundable deposits or fees. Please review your tour details carefully before booking.
3.2 Cancellation by Us
We reserve the right to cancel a tour due to unforeseen circumstances or insufficient bookings. In such cases, you will be offered a full refund or an alternative tour option, subject to availability.
3.3 Changes to Bookings
Requests for changes to your booking (e.g., date changes or additional services) are subject to availability and may incur additional charges. All changes must be confirmed by us in writing.
4. Tour Participation and Responsibilities
4.1 Traveler Responsibilities
You agree to follow all instructions and guidelines provided by our tour operators and local authorities.
You are responsible for obtaining any necessary travel documents (e.g., passports, visas, vaccinations) required for your participation.
You must notify us of any health or dietary restrictions prior to the tour.
4.2 Tour Operator
Our tours are conducted by independent tour operators. While we strive to partner with reputable providers, Soul of Nile is not liable for any negligence or breach of contract by the tour operators.
5. Limitation of Liability
5.1 No Warranty
Our Website and Services are provided on an “as is” basis without any warranties of any kind, whether express or implied.
5.2 Limitation
In no event shall Soul of Nile be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Website or Services.
5.3 Force Majeure
We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, acts of terrorism, or government restrictions.
6. Intellectual Property
All content on the Website, including text, images, logos, and graphics, is the property of Soul of Nile or its licensors and is protected by intellectual property laws. You may not reproduce, modify, distribute, or otherwise use any content without our express written permission.
7. Privacy Policy
Your use of our Website and Services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding your personal data.
8. Changes to Terms
We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on our Website. Your continued use of our Website and Services following the posting of any changes constitutes your acceptance of those changes.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law provisions. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].
10. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Soul of Nile
Email: [support@soulofnile.com]